Growers FAQs

To update your details, login to LoadNet with your PAN and Password, click on the ‘Business’ tab and then select ‘Account Details’. Only the role of ‘Administrator’ can update the business details, but all users can update their personal details. In the account details page click on show next to your account you are wanting to view then click ‘Change account details’ to make the page editable.

When your business structure has changed due to a death, you may need to provide the following documentation to update or amend the details on a CBH account:

1. Death certificate
2. Probate (or similar)

In order to assist you in making the required changes, our Grower Service Centre team will require the below information:

• Full name
• Best contact number
• CBH Account name/ number
• Name of deceased

Please send to growerservicecentre@cbh.com.au and upon receiving we will contact you via phone. 

For further assistance please contact the Grower Service Centre on 1800 199 083.

As part of the CBH Regional Mental Health Program, Lifeline WA offers Grief and Loss Counselling, free counselling to parents, families and children going through any form of grief and loss, in person or phone/ video counselling is available by calling 08 9261 4444 to make an appointment.

To cancel your registration, contact the Grower Service Centre on 1800 199 083.

Your CBH Grower Account number/s will automatically become inactive after three years of non-delivery.

If you present to a CBH site and your account is inactive, you will be eligible to deliver one (1) load into the system. 

You cannot re-activate your account online, and will need to contact the Grower Service Centre on 1800 199 083 for further information.

You cannot re-activate your old CBH account online. Please contact the Grower Service Centre on 1800 199 083.

You can sell your grain through a CBH Business Relationships Manager (BRM), our Grower Service Centre (GSC) or online through LoadNet.

Developed by CBH in conjunction with Main Roads Western Australia, the Harvest Mass Management Scheme (HMMS) seeks to reduce the instances of overloaded grain trucks arriving at CBH receival sites. During harvest growers can forfeit grain from overloaded trucks, which is then sold and the resulting funds provided to WA charities. Nominations of up three charities per year can be made by CBH grower members and CBH employees. To find out more, visit community donations.

Free on Board is the value of grain loaded onto a ship. All of the costs incurred up to and including the loading of the grain onto the ship needs to be deducted from the FOB price.

Free in Store is the value of grain at Port or Site. All of the costs incurred up until the grain arrives at Port or Site need to be deducted.

This is a compulsory levy that is deducted from grain payments on behalf of the Federal Government to fund research into the grains industry. It applies to all grains and is charged at 1.02% of the net farm gate value of the respective grain. The levy is GST free.

End Point Royalities (EPR) are charged to growers by plant breeders on particular varieties of grain. CBH deducts the fee on behalf of plant breeding companies where there is an agreement to do so. GST is applicable to ERPs.

An amount of $0.25 per tonne is deducted from grain payments on behalf of the WA State Government Department of Agriculture & Food under the Biosecurity & Agriculture Management Act of 2007. This levy is GST free.

An underwriting fee is an optional fee for CBH pools and is only available for Advance and Loan payment methods. CBH will underwrite a percentage of the Nominated Estimated Pool Return (NEPR). Growers are then covered in the event that the final pool equity falls below the underwritten percentage of the NEPR.

The interest and financing costs associated with CBH Marketing & Trading’s funding facility used to pay growers before payment for sales made in the pool have been received. A finance charge is applied to all pool payment options except Distributions.

Storage and handling costs include charges to marketers by the bulk handler associated with the out-loading of grain, includes FOB costs, outturn charges, storage and blending charges. It also covers the non-bulk handler charges incurred by CBH Marketing & Trading in relation to the shipment of grain, including wharfage, stevedoring, demurrage/dispatch, AQIS and other charges.

CBH pays quality premiums for wheat (pool only) and canola (pool and cash).

Wheat Quality Payments
CBH wheat pool pays quality premiums for protein, screenings and moisture on the following milling grades:
H1, H2, AUH2, APW1, APW2, ANW1 – protein/screenings/moisture and;
ASW1 – screenings/moisture only

Canola Premiums and Discounts
Quality premiums and discounts for canola are applied to both pool and cash products. Oil premiums start at 42% and are uncapped for pools and cash. A 1.5% premium or discount applies to the price for every 1% oil content above or below 42%, based on the clean seed value.

For both pools and cash the load values are adjusted for admixture. CBH adopts the Australian Oilseed Federation (AOF) standards for admixture. CBH adjusts delivered tonnes for admixture to determine clean tonnes and payment is based off clean tonnes. To find out the value of your canola, use the canola calculator on LoadNet under Handbooks & Forms.

• Grain Marketing Tool via LoadNet
• Grower Service Centre
• BRM team
• LoadNet
• CBH website
• Pool Calculator
• Canola Calculator
• DailyGrain/Market Place

You can call the Grower Service Centre on 1800 199 083, or your local Business Relationship Manager for assistance.

You will need to log in to LoadNet using your Personal Access Number (PAN) or Payee Number and Password (these are user distinct).

Click the dark blue LoadNet login button at the top of this page.

If you do not have a CBH Grower or Advisor Account, you can Register a new Account.

You will go through a process of identification, then you will be asked for business details including your ABN, Legal Entity, contacts and banking details. You can then invite other contacts with your business to join your Account.

To log in to LoadNet, you will need to use your Payee Number. This is not your NGR Card number, it is your unique NGR Payee Identification number issued by the NGR.

Please contact NGR on 1800 556 630 if you are unsure of your Payee ID.

If you have forgotten your LoadNet password or PAN number you can retrieve details using the link available on the login page or contact the Grower Service Centre on 1800 199 083.

To contract your grain, simply go to the ‘Pricing & Contracting’ screen, select the Commodity and Port Zone to load pricing, then click on the price to start your contract.

To get a report of your loads, go to the ‘Loads’ tab. Click on the ‘Loads Report’ for the season you wish to view. This can also be downloaded.

To find your invoices in LoadNet go to the ‘Financial’ tab and click on Paperwork. You can click on the drop-down box to select the Invoice type you would like to view**most recent invoice is at the bottom of the list.

You can nominate your grain in LoadNet to any registered marketer that you have sold to. Simply click on the ‘Nomination’ tab, select ‘Nominate’ and then follow the prompts.

Paddock Planner is an interactive online tool in LoadNet where growers can map their properties and enter their hectares planted down to a paddock level. You can access Paddock Planner via LoadNet.

Let us know your hectares planted including: the commodity, variety and hectares planned for delivery to CBH, the farm location if using Paddock Planner, and preferred site/s to deliver grain to.

By letting CBH know what growers have planted helps us to understand how much grain may be produced in a region, enabling us to provide growers with the storage and handling services they expect come harvest time. It also helps us to monitor harvest progress as grain is being delivered and make decisions during harvest around opening hours, labour and storage allocations. Having accurate information ensure CBH can service grower's requirements, manage site operations and minimize travel time to keep growers' paddock to port costs as low as possible.

It is a requirement under the Bulk Handling Act 1967 Regulation 11 (1) to provide your hectares to CBH each year.

We ask that growers let us know what they have planted before 31 July each year so our Operations team can communicate the initial harvest Segregation Plans as early as possible. The initial Segregation Plans are provided in Paddock Planner with final segregations available in the CDF app.

Growers have the option of submitting their hectares planted through Paddock Planner or the online form. Both options are available through your own secure LoadNet account. If growers do not have a computer or are unable to access the internet, please contact the Grower Service Centre on 1800 199 083 to discuss options.

Your hectare planted can be updated at any time, and we encourage growers to do is if their circumstances change.

A CDF can be submitted by you, or someone delivering a load on your behalf (i.e. contract transporter).

There are two ways to submit a CDF in the app:

• If submitting the first load of the day, select CREATE NEW CDF. Fill out the form by selecting from your favourites or by manually entering the information.
• If the load is the same as the last load delivered (i.e. same deliverer, property, commodity, variety, paddock etc.) select COPY LAST CDF. You can still make changes to the form before submitting it. This option is only enabled after the first load of the day has been delivered and will re-set each day.

Once you have submitted your CDF, site staff will be able to view the load details and start preparing for the estimated time of arrival.

If you have a weak network connection, you can submit the CDF offline and it will send once a connection has been established.

A CDF (Carter’s Delivery Form) is a legal requirement for each harvest load delivered and the CDF app is an electronic version of the form which manages the grain delivery process electronically. The app is available to growers and transport contractors that cart grain on behalf of growers and provides real-time information and notifications to keep track of deliveries and grain quality. Find out more about the CDF app

If used, the Paddock Planner information including properties, paddocks, commodities and varieties sync to the CDF app for harvest deliveries. This makes it easier when submitted a load for delivery as all the information is pre-filled. Once delivered, the load (including quality) is linked back to the paddock and the My Dashboard reporting tool in LoadNet to give in depth analysis and reporting.

The CDF app can be used without Paddock Planner. However, this means that data will not be available in the CDF app and will need to be entered manually for each load delivered. It will also limit the reporting and analysis available in My Dashboard.

A CDF can be submitted by you, or someone delivering a load on your behalf (i.e. contract transporter).

There are two ways to submit a CDF in the app:

• If submitting the first load of the day, select CREATE NEW CDF. Fill out the form by selecting from your favourites or by manually entering the information.
• If the load is the same as the last load delivered (i.e. same deliverer, property, commodity, variety, paddock etc.) select COPY LAST CDF. You can still make changes to the form before submitting it. This option is only enabled after the first load of the day has been delivered and will re-set each day.

Once you have submitted your CDF, site staff will be able to view the load details and start preparing for the estimated time of arrival.

If you have a weak network connection, you can submit the CDF offline and it will send once a connection has been established.

When a truck has multiple grain types, deliverers, paddocks or a combination of these in separate trailers/bins, it is a multi-load. A separate sample analysis and CDF may be required for each load parcel.

Multi-load deliveries will differ depending on the site flow. If a vehicle with multi-loads is overloaded, the first load discharged will forfeit the overloaded amount.

Sample First Sites

Each individual load can be sampled and assigned a load number at the sampling stage. Each load is grossed, discharged and tared separately, with the tare weight of the first discharged load becoming the gross weight of the second load.

• Sample first and second load separately.
• Weigh entire truck.
• Discharge first load.
• Weigh entire truck.
• Discharge second load.
• Weigh entire truck.

Weigh First Sites

Each individual load is assigned a load number before the gross weight is captured and before sampling. Each load is grossed, sampled, discharged and tared separately, with the tare weight of the first discharged load becoming the gross weight of the second load.

• Weigh entire truck.
• Sample first and second load separately.
• Discharge first load.
• Weigh entire truck.
• Discharge second load.
• Weigh entire truck.

When delivering multiple varieties within a load, the grade can only be as high as the highest grade that any of the included varieties could achieve. For example, if a hard wheat variety is mixed with a noodle wheat variety, FED1 will be the highest grade the load can achieve, as both hard and noodle varieties can achieve FED1 when delivered separately.

If mixing varieties that attract End Point Royalties (EPR) with other varieties, payment deductions and other EPR paperwork should be checked carefully to ensure that the correct payments have been made.

All trucks delivering, outloading and outturning grain to and from CBH sites must be registered to ensure that they comply with Federal Chain of Responsibilty laws, this also allows participation in the Harvest Mass Management Scheme (HMMS).

Find our how to register a truck or vehicle >

Learn more about HMMS >

On delivering each load of grain to CBH, you or your representative are required to complete the Chemical Usage Declaration section in the CDF.

If you cannot meet the requirement for an eligible delivery, the load will be treated as having a Level One Contaminant and will be ineligible for delivery.

The following declarations are current for the 2024/25 harvest:

General declaration

To confirm each load as eligible for delivery, growers will need to complete a declaration that the load has either not been treated with chemicals or has been treated in compliance with label usage requirements.

Glyphosate on barley

For barley only, please declare if you have used a pre-harvest application of glyphosate chemicals. Declared loads will be segregated as BFDEC.

Any person falsely stating information on the CDF may commit an offence under the Competition and Consumer Act 2010 (Cth), the Fair Trading Act 2010 (WA), the Bulk Handling Act 1967 (WA), and the Criminal Code (WA) and may be liable to prosecution and civil action.

For more information on the way CBH manages chemicals visit the Chemical residue management page.

CBH grades each load in accordance with receival standards.

After assessment of the physical grain and the information contained on the CDF, the load will be assigned:

• A Load Grade – the grade as assessed at delivery and that you are entitled to sell.
• A Storage Grade – for CBH purposes, the grade which the grain is physically stored on site.

Due to Quality Optimisation, wheat deliveries will be assigned additional information:

• An Optimisation Class will be displayed on the CDF, which represents the class within which you can quality optimise.
• A Highest Grade at Site field will be shown on the CDF to indicate the highest grade available on site at the time of delivery and represents your optimisation ceiling or Service Cap.

Please be aware of the following factors that may influence the grading of your load:

• Available Services – the available services at each receival point will affect the highest grade you can achieve for your grain.
• Variety – for some commodities the variety delivered may affect the load grading.
• Quality Test Results – protein, screenings, moisture, oil content and a range of other test results will influence the final grading of a load.

Remote sampling allows you to have your load sampled and graded at one site and confirm the grade and delivery of that load to another site.

When a load is remote sampled, it is ‘live’ at the destination or receiving site in real time. This means you can take advantage of Active Stack Management (ASM) and Extended Standard Tolerance (EST) available at the receiving site at the time of being sampled.

Advise the CBH sampler that you want a remote sample before or after the load has been sampled. Any load that is remote sampled must be delivered in the same day and cannot be held overnight.

All Community Sample Stands will operate using remote sampling. Where remote sampling is not available due to systems failure, the certified load process will be used as a manual back up.

Remote Sampling and Falling Numbers. 

Remote Sampled loads are subject to Falling Number assessment where active. Refer to the following table:

The result of the Falling Number assessment at the Destination Site may change the initial Remote Sample assessment.

If the falling number from the GSS sample is within specification, the truck can proceed to the weighbridge as normal. If the falling number is not within the required specification, the load is regraded as per the falling number result.

The Remote Sample is void if the grower elects to be resampled or reassessed for Falling Number at the destination site. For more information visit Receival standards.

It is you or your representative’s choice whether to re-tender a load where it does not meet your expectations in terms of the grading result. When re-tendering, please take note of the following:

• Loads that have been determined to be contaminated cannot be re-tendered under any circumstance.
• As a matter of courtesy to other deliverers in the queue, please leave the site and join the rear of the queue.
• If there is no queue, then the load may be re-speared without leaving the site.

CBH reserves the right to refuse re-tendering for any grade or quality attribute in circumstances where it is deemed necessary to protect the overall stack value for all growers or to maintain site efficiency. If this occurs at a site, you will be advised with details at least 24 hours prior to commencement.

A voluntary downgrade is available where the load graded cannot be delivered due to the service not being available at the site and you do not wish to deliver elsewhere at that time. The alternative is to use the remote sampling process to take the load to another site. In choosing to downgrade, you or your representative elects to accept a lower grade than the assessed grade. You are unable to downgrade after delivery.

CBH cannot be held responsible should you or your representative claim to be unaware that their actions may have a negative outcome on payments. It is therefore important to discuss this voluntary option with the person delivering your grain.

Please remember the following points when approaching and stopping on the weighbridge:

• Drive slowly.
• Check the vehicle is positioned correctly on the weighbridge.
• Check that the calculated weight is correct.

If the vehicle is overloaded under the Harvest Mass Management Scheme or the Accredited Mass Management Scheme, then you have two options:

1. Correct your load off CBH premises and re-present for delivery; or
2. Forfeit the amount of grain in excess of the scheme mass allowance.

For more information visit Mass management schemes.

A weighbridge ticket is provided with each load delivered. It is your delivery receipt and CBH’s acknowledgement of grain received. It specifies quality, quantity, type, variety and grade of the load delivered. Payments to growers are based on this information.

You and your drivers can receive the weighbridge ticket electronically (email). All load history is retained in the CDF app and LoadNet, and a copy of the weighbridge ticket can be emailed at any time.

It is important to double check all information on the weighbridge ticket to ensure it is correct prior to leaving the CBH site.

There may be times when sites need to use manual processes to receive your grain if the CDF app or systems have been impacted by an outage, or for other reasons.

In these instances, you will be provided with a paper copy of the CDF to fill out and use throughout the delivery process. When completing the paper CDF please note the following points:

• Ink only – as a legal document, a CDF paper form must be completed in ink and not pencil.
• Legible – please complete the CDF neatly using block letters.
• Full words – codes are not to be used; all information must be written in full.
• Changes – any changes required must be initialled by the deliverer.
• Retain a copy – growers should retain a copy of each CDF for their records, especially if employing cartage contractors.

You will be provided with a paper or electronic Weighbridge Ticket and all load information is retained and can be accessed in your secure LoadNet account.

• All deliveries to port, and approved overflow sites, will be eligible for DTV regardless of date of delivery, providing nomination criteria is met.
• Deliveries to overflow sites may be nominated to DTV when directed by CBH.
• CBH registered Share farms can participate in nomination to DTV.

CBH Group recognises and rewards the most efficient use of the supply chain. CBH acknowledges that by linking deliveries directly to shipments there is a significant cost saving to this process and are committed to passing this back on to growers (and marketers) in the form of a rebate - when the criteria for the service is met.

To be eligible for the $4.25 rebate, growers must:

• Sell to CBH Group with a cash contract or via a CBH Pool;
• Deliver to an eligible site and nominate during the specified nomination window;
• Nominate to ‘CBH Group - Cash - Direct to Vessel’ or 'CBH Group - Pool - Direct to Vessel' within the nomination window detailed in the available schedule;
• Meet CBH’s volume, grade and quality requirements.

*NOTE: Nomination must be to CBH’s Direct to Vessel sub-entities in LoadNet, which will be displayed as either ‘CBH Group - Cash - Direct to Vessel’ or 'CBH Group - Pool - Direct to Vessel'.

CBH will advise the delivery window via SMS and/or email as soon as a vessel's ETA is locked in.

The CBH website also reflects the current opportunities and delivery windows for each zone. CBH will aim to give as much notice as possible to growers regarding Direct to Vessel opportunities, however with the current shipping environment; it may happen that only a few days’ notice will be available.

The website will be updated daily with the available percentage remaining on DTV opportunities. As we move closer to capacity, we will endeavour to communicate this daily, to manage grower expectations.

If your nomination was successful, your rebate will be applied to applicable loads on your next Operations Receival invoice. Please note that depending on timing, your rebate may be applied in the next month’s billing cycle – call the CBH Grower Service Centre to check.

CBH advises nominating on LoadNet as soon as possible. The allocation is determined on a first come, first served basis. This means that you should be nominating at your earliest convenience to ensure participation.

CBH contracts do not need to be filled in their entirety at time of nomination, and we suggest filling them on a load by load basis if you are attempting to participate in Direct to Vessel. Once the allocation has been filled, there is no way to access the rebates offered.

No, any transferred grain, regardless of who it is transferred from is ineligible for DTV. This is a tax ruling, and is because the person nominating the grain (and therefore getting the rebate) isn't the person who paid the receival fee. The one exception for this rule is tonnes transferred from a CBH registered Share farm account to one of the share farm participants.

You will need to submit a Load Correction Request (LCR) online via LoadNet while the relevant DTV opportunity is still active and available, CBH staff will then be able to review and manage the contract change request. Please note that completing an LCR does not guarantee your place in the shipment, as it may fill before the LCR is processed. Ensure you are mindful when nominating to select the correct entity.

No. Generic port zone cash contracts are eligible for growers to nominate to under ‘CBH Group - Cash - Direct to Vessel’, if they meet the criteria for the VNA.

Generic pool contracts are eligible to nominate, as are direct pool nominations via LoadNet, provided growers nominate to under 'CBH Group - Pool - Direct to Vessel', if criteria for the VNA Is met.

Growers will be charged the applicable grower freight rate as per the published rates on the CBH website which is consistent with all other deliveries.

CBH's expectation is that the majority of grain will be physically delivered to a port terminal (or port depot) however we have included the overflow sites to ensure growers are not disadvantaged if, for operational reasons, we cannot accept grain at the port terminal or we need to be agile with our port deliveries.

CBH has the option to provides rebates to growers. Each financial year, CBH sets its budget to cover operating costs and capital requirements for the network based on an average season. If in large harvest years CBH generates a surplus and this is not required for the network, the co-operative can opt to return surplus funds to growers in the form of a rebate.  

Your rebates will remain in the system until they are used, transferred, or cashed out (if leaving farming). They will expire after six (6) years if not used.

Rebates cannot be deferred; they can only be used to off-set future storage and handling charges. However, unused rebates will be held for six years instead of three, so if you have a season where you deliver less tonnes you will still be able to use your rebates in subsequent seasons.

You may be eligible to cash out or transfer any unused rebates only if you are leaving farming with no intention of continuing to deliver grain in the future.

You can cash out or transfer your rebates by submitting a request via LoadNet. Go to the Rebates>Cash Out/ Transfer section to download a Statutory Declaration to complete and sign the form before an authorised witness with an explanation of why you think you are eligible.

You are only eligible to cash out or transfer your rebates if you are leaving farming with no intention of continuing to deliver grain in the future. A statutory declaration is a legal statement that CBH relies on to verify/prove this. This is a legal document and any person who intentionally makes a false statement is guilty of an offence which is punishable by imprisonment.

The International Sustainability and Carbon Certification (ISCC) is one of the world’s largest sustainability certification programs and covers a range of food, feed, energy and industrial products.

ISCC EU is a certification system that enables Australian canola growers to access the important European biofuel market.

ISCC PLUS is a certification system recognised for global food, feed, bio-based products, and energy, and biofuels outside the EU market.

CBH Marketing and Trading currently holds certification for both the ISCC EU and ISCC PLUS programs, i.e. covering canola, barley, oats, wheat and lupin, allowing growers to participate in both.

Under the table of the five questions within the ISCC Self-Declaration, there is a statement “Actual calculation is used for declaring greenhouse gas (GHG) emissions.”.  Please note there is no action required from the grower.

Australian Oilseeds Federation and AEGIC/ GRDC commissioned CSIRO to verify and prepare a report on the calculation of the greenhouse gas emissions associated with the cultivation of the canola oilseed produced in the Australian states in 2016. The report was approved and adopted by the EU Commission in 2017. This independent verification exercise of the “actual” GHG emissions values allows Australian canola to enter the EU biofuel market. 

Each state has a different calculated value due to varying inputs and yields taken into account for the calculation. The calculation also considered regional differences in climatic conditions, soil types and the management practices.  The values for all the states, including Western Australia can be found here: GHG Values For Other Australian States

How are these GHG values used in our supply chain?  As part of our certification requirement, CBH forwards the predefined GHG cultivation values (depending on which state the bulk of grains originate from) to all its EU biofuel customers via the Sustainability Declaration Certificate. 

If you wish to participate in the ISCC program, you will need to complete a CBH ISCC Grower Self-Assessment and an ISCC Self-Declaration each season.

The CBH ISCC Grower Self-Assessment should take about 15 minutes to complete, and is a quick and easy way to understand and demonstrate compliance to ISCC requirements. It can act as a farm management plan, which is an ISCC requirement and will be requested during an audit.

You will only need to complete the form in full once. In future seasons, you can simply review and update it to reflect any changes to farm management plans.

In December 2022, ISCC introduced new requirements for program participants. These included the requirement of a farm management/improvement plan to demonstrate sustainable agricultural practices that may already be in place, and plans for future improvement in areas such as biodiversity, soil management and air pollutant reduction.

CBH introduced the CBH ISCC Grower Self-Assessment form to address all these requirements in one quick and easy document. It was available to growers from late 2022, but was upgraded to an online form within LoadNet in early 2024.

ISCC now has an expectation that all growers participating in the program have a farm management/improvement plan, and that certification bodies (e.g., CBH) have access to these plans.

To ensure this requirement is met, CBH made further changes to LoadNet to ensure growers who choose to participate in the program have a farm management/improvement plan. 

CBH has used ISCC successfully since 2010 and invested significant time, money and resources into ensuring participation in this certification creates value for our growers. In our 2021 customer survey, ISCC was listed as a preferred sustainability certification for 47% of our customers.

It has delivered significant value to Western Australian growers so far and is recognised globally. Principles of ISCC PLUS have been recognised as compliant with the sustainable sourcing strategies of several major food processors.

CBH has a long history and strong working relationship with ISCC and we are confident that ISCC delivers the best outcomes for meeting growing customer demand for sustainably produced grain, while recognising the already-sustainable farming practices of Western Australian growers.

CBH remains agnostic about which sustainable certification body we use to gain entry into key grain markets. Our preference will always be the program which delivers the most value to WA growers.  Currently, this is ISCC. 

Growers can participate by completing the CBH ISCC Grower Self-Assessment form and the ISCC Self-Declaration electronically in LoadNet. By completing and submitting an ISCC Self-Declaration, growers agree that they are compliant to the ISCC requirements and are willing to participate in annual audits if selected. Once completed, all grain sold to CBH is certified for that growing season.

If growers are in doubt whether they can meet the requirements, they should contact the Grower Service Centre or your local Business Relationship Manager to discuss further.

The CBH ISCC Grower Self-Assessment form and ISCC Self-Declaration can be found in LoadNet under the 'Marketing' tab.

Through the ISCC EU certification, over 15 million tonnes of Western Australian sustainable-accredited canola have been exported to the European biofuels market; providing growers over $650 million of additional value.

As consumers and customers become more aware of their food origins, being able to purchase sustainably certified grain is becoming an expectation for an increasing number of customers. To maintain market access for your grain, we need to ensure that we can capture these opportunities when they arise and can cater for this growing demand. Having recently lost critical export markets for Australian barley, the opportunity to market sustainably accredited products into existing and new markets is timely and rewarding.

Since introducing ISCC PLUS, CBH has opened new malting barley markets throughout Central and South America. Key multinational customers, with strong sustainable procurement targets have continued to request, and purchase ISCC PLUS grain from CBH.

Certification to ISCC PLUS provides Australian growers a competitive advantage. However, this won’t always result in a higher price being paid. As demand for sustainably certified grain continues to increase, many countries and customers now have an expectation that grain will be certified as sustainably produced and are unwilling to pay a premium price.

CBH has prioritised establishing new markets and leveraging growers’ ISCC PLUS certification has already helped to open new markets for your grain. When additional value can be captured, we remain committed to passing these onto participating growers.

Grain bulk handlers including CBH do not physically segregate sustainable grain from non-sustainable grains. A mass balance system (bookkeeping) is required to manage the sustainability characteristics of those grains that CBH has bought and sold.

CBH maintains quarterly mass balances, separately for each port zone. Sustainably certified grain accumulated from one port zone cannot be exported through another port zone.

One of the important requirements of ISCC is being able to prove that the amount of grain sold as ISCC accredited does not exceed the volume delivered into the system from growers who have self-declared they are ISCC sustainable. To achieve this, CBH uses the mass balance approach in the chain of custody/traceability for its ISCC certification.

This approach simply monitors the balance of ISCC grain through the bulk handling system using bookkeeping. Grain produced on ISCC sustainable farms can be mixed with grain from non-sustainable farms. As long as the physical mass of grain going out of the CBH handling system sold as ISCC certified equals the amount coming in from ISCC sustainable growers we can remain accredited.

Our ISCC PLUS certification covers all commodities (and is not grade specific) therefore it covers all grades of canola, barley, wheat, oats and lupins, which are classified as sustainable if an ISCC Self-Declaration form is completed by the grower.

All marketers who export sustainably certified grain, such as ISCC EU or ISCC PLUS, require growers to complete a Self-Declaration, each season. CBH have invested heavily over the past 12 years to ensure the certification and audit process is made as simple and efficient as possible, enabling growers to submit the Self-Declaration electronically on LoadNet.

CBH’s Privacy Policy ensures that your data is kept securely in accordance with all laws and regulations.

Your Self-Declaration and uploaded Self-Assessment Forms are only stored and accessible to be viewed within LoadNet by yourself, or anyone authorised to access your LoadNet account (e.g. a consultant).

Information collected by CBH may be used for audit and compliance purposes and to analyse general trends.

Yes, anyone who signs the self-declaration may be audited. We have the right to review and sometimes follow up with growers. It is important to understand there is a chance that you may be selected for an on-farm audit if an ISCC self-declaration form is completed and submitted.

On average over the past 12 seasons, about 40 growers have been audited each year. CBH provides support and guidance through the entire process to ensure it is as stress-free as possible, and has a 100 per cent audit pass rate.

CBH has developed an ISCC Grower Self-Assessment Form which you can complete and upload into LoadNet. The Self-Assessment Form has been reviewed by ISCC, and will leave you in a strong position to demonstrate your compliance if selected for audit. Alternatively, you can use your own farm management plan if you are comfortable it will demonstrate your compliance to the requirements.

The auditor will review key documentation and do a walk around the farm (fertiliser and chemical sheds, workshop, and waste disposal areas) to check for compliance with key ISCC requirements.

To support growers’ in meeting the new ISCC requirements introduced for the 2022/23 season, CBH has developed an ISCC Grower Self-Assessment Form which has been reviewed by ISCC. Completing the Self-Assessment will leave you in a strong position to demonstrate your compliance to the ISCC requirements, however you are welcome to use your existing farm plans if preferred.

If you are selected for an audit, you can also download our Audit Checklist to help you prepare your documentation for the audit.

Find the documentation on the ISCC main page.