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FAQ List

FAQ list sample heading

  • How do I register for a CBH Grower Account?
    Visit the ‘Register with CBH’ page of this website, select the option applicable to you and then follow the prompts.
  • How do I re-activate an old CBH account?

    You cannot re-activate your old CBH account online. Please contact the Grower Service Centre on 1800 199 083.

  • What are storage and handling costs?

    Storage and handling costs include charges to marketers by the bulk handler associated with the out-loading of grain, includes FOB costs, outturn charges, storage and blending charges. It also covers the non-bulk handler charges incurred by CBH Marketing & Trading in relation to the shipment of grain, including wharfage, stevedoring, demurrage/dispatch, AQIS and other charges.

  • How do I donate grain to a charity or sporting group?

    Developed by CBH in conjunction with Main Roads Western Australia, the Harvest Mass Management Scheme (HMMS) seeks to reduce the instances of overloaded grain trucks arriving at CBH receival sites. During harvest growers can forfeit grain from overloaded trucks, which is then sold and the resulting funds provided to WA charities. Nominations of up three charities per year can be made by CBH grower members and CBH employees. To find out more, visit community donations.

  • What tools or resources are available to help with Grain Marketing?
    • Grain Marketing Tool via LoadNet
    • Grower Service Centre
    • BRM team
    • LoadNet
    • CBH website
    • Pool Calculator
    • Canola Calculator
    • DailyGrain/Market Place
  • What are End Point Royalities?

    End Point Royalities (EPR) are charged to growers by plant breeders on particular varieties of grain. CBH deducts the fee on behalf of plant breeding companies where there is an agreement to do so. GST is applicable to ERPs.